https://gloucestershiredaily.co.uk/tags/intercom/Recent content in intercom on Gloucestershire DailyHugo -- gohugo.ioen-usWed, 15 Jul 2026 11:18:12 +0000https://gloucestershiredaily.co.uk/cheltenham-pensioners-left-using-stairs-amid-lift-failures-during-heatwave/Wed, 15 Jul 2026 11:18:12 +0000https://gloucestershiredaily.co.uk/cheltenham-pensioners-left-using-stairs-amid-lift-failures-during-heatwave/Elderly residents at Robert Harvey House, a five-storey retirement housing complex in Cheltenham, have been forced to rely solely on the stairs during a recent heatwave after both lifts in the building broke down. The prolonged lift outages have left many feeling trapped and isolated, with some unable to leave their flats for fresh air or essentials. The block, managed by Cheltenham Borough Council, has experienced a series of ongoing problems.