This privacy policy explains how Gloucestershire Daily (“we”, “us” or “our”) handles personal information when you visit https://gloucestershiredaily.co.uk/, contact us, subscribe to a newsletter or otherwise use our services.

Who we are

The data controller responsible for this website is Gloucestershire Daily.

You can contact us about privacy or data protection at [email protected]. If we have appointed a data protection officer, they can be contacted at [email protected].

The information we collect

Depending on how you use the website, we may collect:

• your name and contact details when you contact us;
• your email address and subscription preferences when you sign up for our newsletter;
• information you include in messages, submissions, enquiries or other correspondence;
• technical information such as your IP address, browser type, device information and the pages you visit; and
• information collected through cookies and similar technologies, as described in our cookie notice.

Please do not send us sensitive personal information unless we specifically ask you to do so and explain how to send it securely.

How we use your information

We may use personal information to:

• provide, operate and improve the website and our services;
• respond to enquiries, feedback and requests;
• send newsletters or other communications where you have asked to receive them;
• understand how people use the website and improve its content and accessibility;
• keep the website, systems and users safe, and prevent fraud or misuse; and
• comply with legal and regulatory obligations, or establish, exercise or defend legal claims.

Our lawful bases

We process personal information only where the law allows us to. Depending on the circumstances, our lawful basis may be:

• Consent: where you have clearly agreed to a particular use, such as receiving marketing emails. You can withdraw consent at any time.
• Legitimate interests: where processing is necessary for our legitimate interests, such as maintaining and improving the website, provided those interests do not override your rights.
• Contract: where processing is necessary to provide a service or take steps at your request before entering into an agreement.
• Legal obligation: where processing is necessary for us to comply with the law.

Cookies and analytics

We may use essential cookies to make the website work and, where permitted or where you consent, optional cookies or analytics tools to understand website usage. You can control cookies through your browser settings and any cookie controls provided on the website. Disabling some cookies may affect functionality.

When we share your information

We may share personal information with service providers who help us operate the website, deliver communications, host systems, provide analytics or maintain security. They may use the information only to provide services to us and must protect it appropriately.

We may also disclose information where required by law, to protect the rights or safety of the website and its users, or as part of a sale, merger or restructuring. We do not sell personal information.

International transfers

Some of our service providers may process personal information outside the UK. Where this happens, we will use a lawful transfer mechanism and appropriate safeguards, such as UK adequacy regulations, the UK International Data Transfer Agreement or the UK Addendum to EU standard contractual clauses, as applicable.

How long we keep information

We keep personal information only for as long as necessary for the purposes described in this policy, including to meet legal, accounting or reporting requirements. The retention period depends on the type of information and why we collected it. When information is no longer needed, we securely delete it or anonymise it.

Your rights

Under UK data protection law, you may have the right to:

• ask for a copy of your personal information;
• ask us to correct inaccurate or incomplete information;
• ask us to delete information where there is no good reason for us to keep it;
• ask us to restrict how we use your information;
• object to processing based on legitimate interests or to direct marketing;
• ask to receive certain information in a portable format; and
• withdraw consent where we rely on consent to process your information.

These rights are subject to some exceptions. To exercise a right, contact [email protected]. We may need to verify your identity before responding. We will normally respond within one month, although this may be extended where the request is complex.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the message or contacting us. This does not affect the lawfulness of processing carried out before you unsubscribed.

Complaints

Please contact us first so that we can try to resolve your concern. You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: https://ico.org.uk/make-a-complaint/

Changes to this policy

We may update this policy from time to time. We will publish the updated version on this page and change the “Last updated” date below. For significant changes, we will provide a more prominent notice where appropriate.

Last updated: 26 July 2026

Contact us

Questions about this policy or our use of personal information should be sent to [email protected].