Residents in the Forest of Dean district have been left struggling financially after a council tax billing error resulted in unexpected charges. Many affected individuals report being pushed into overdrafts due to the sudden, incorrect demands.
Community members have expressed frustration over the council’s promptness in taking payments contrasted with delays in issuing refunds. The situation has sparked public outcry, with calls for the resignation of the council chief responsible for the oversight.
The Forest of Dean District Council acknowledges the mistake but has yet to provide a clear timeline for reimbursing those impacted. Local leaders emphasize the need for improved accuracy and responsiveness to prevent similar issues in the future.