Dr Leen Tannous, a London-based NHS GP who also works in private healthcare, has shared a frank perspective on patient trust in doctors. Speaking on Instagram, she cautions patients against blindly trusting medical diagnoses and encourages building informed trust over time.
Dr Tannous explains that it’s not unusual for two doctors, even within the same specialty, to provide different diagnoses or treatment recommendations, which can understandably confuse patients. “Medicine isn’t always straightforward,” she says, noting that many symptoms overlap across conditions and clinical decisions often rely on professional judgment.
She describes a good doctor as one who clearly explains their reasoning and presents patients with options, rather than expecting unquestioning faith. “Knowledge and experience matter, but doctors can make mistakes,” she admits, sharing that she has personally had to correct information when consulting other doctors.
READ MORE: Tewkesbury Mother Sentenced to 13 Years for Holding Woman Captive in Abusive Conditions
READ MORE: Cheltenham Festival 2026: Sampling the Most Expensive Food Stall Meal
Factors such as varying case experiences and specialist interests mean doctors’ perspectives can differ, reinforcing the need for patients to engage actively in their care. Dr Tannous emphasizes, “We shouldn’t trust doctors blindly but should develop informed trust with those who listen, explain, and involve us in decisions.”
She stresses her message is not meant to undermine trust in medical professionals but to promote open, honest conversations—a view supported by fellow doctors. Dr Indra Barathan acknowledges that doctors’ own perceptions can influence what they hear from patients. Dr Aneka Patel adds that empathy, transparency about uncertainties, and clear communication are key to building lasting trust, especially when patients may feel anxious or have experienced poor care before.
Ultimately, Dr Tannous advocates for patients and doctors to foster mutual understanding and involvement, ensuring trust is built thoughtfully and collaboratively.