Cygnet Brunel, a 32-bed neuropsychiatric hospital in South Gloucestershire, has been honored with the Triangle of Care Star 1 accreditation from the Carers Trust, in recognition of its dedication to involving families in patient treatment. The hospital, specializing in supporting men affected by acquired or traumatic brain injuries, has been commended for making carers integral partners in the recovery process.
The hospital’s commitment to the Triangle of Care program has been evident through various initiatives, such as the appointment of designated carer leads on each ward, comprehensive carer awareness training for staff, and the establishment of clear policies on confidentiality and information sharing. Additionally, regular contact between the Family Liaison team and carers, as well as opportunities for feedback through surveys and monthly ward rounds, further illustrate the hospital’s emphasis on including carers in the care planning process.
The efforts of Cygnet Brunel’s carer champions – Sophie Borg, Dr Henk Swanepoel, Jeanette Campbell and Isabelle Wellington – have been lauded by the Carers Trust for their dedication and commitment to driving continuous improvement. Dr. Henk Swanepoel emphasized the hospital’s pride in retaining the Triangle of Care accreditation and underscored the crucial role that collaboration with carers plays in delivering compassionate and effective care.
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The hospital’s ongoing dedication to fostering valuable relationships with carers and their commitment to prioritizing family involvement in patient care has been recognized through this prestigious award.