The mayor of Cheltenham, Councillor David Willingham, has voiced serious concerns about the dangers posed by improperly parked electric scooters in the town. Reports have surfaced of Voi e-scooters being abandoned in public spaces, creating hazardous obstacles for people with visual impairments, as well as those using prams or wheelchairs.
Speaking at a Gloucestershire County Council environment scrutiny committee meeting on July 8, Councillor Willingham highlighted that the problem of “dumped” scooters is escalating, particularly in local parks. He emphasized that these scooters are not just inconvenient but constitute a genuine trip and obstruction hazard.
Willingham, who also serves as Cheltenham’s first citizen, expressed frustration with Voi’s response system. When concerns are raised through the company’s website about misplaced scooters, users receive no feedback, which he described as “a black hole.” He noted, “With Voi it just seems they dump it anywhere,” contrasting this with previously painted parking bays which encouraged more responsible parking.
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Highlighting the safety risks, Councillor Willingham pointed out that scooter number plates are often too small to be easily seen, complicating enforcement. He stressed that the current situation disproportionately affects some of the most vulnerable community members.
In response, Voi acknowledged their growth in Cheltenham and Gloucester, stating they have facilitated over 500,000 safe rides since commencing operations and reduced car trips by over 200,000, cutting nearly 100 tonnes of CO2 emissions. The company claims that the vast majority of riders act responsibly but encourages the public to report any scooters that are poorly parked via their online platforms, email, or phone for prompt resolution.
Voi also mentioned collaboration with organizations like the Royal National Institute of Blind People (RNIB) and Guide Dogs to promote inclusivity in micromobility. The company expressed willingness to work with Councillor Willingham to enhance the scheme and improve scooter parking standards.
The Gloucestershire e-scooter trial launched in August 2020 and continues under Voi Technology Ltd’s management. E-scooters can be rented via the Voi app within designated areas of Cheltenham and Gloucester.