Cheltenham is facing criticism for what some describe as an “exceedingly neglected” appearance, attributed to subpar grass cutting this summer. Complaints have surfaced regarding the quality of upkeep, sparking questions about when improvements to the town’s green spaces will occur.
Former mayor Anne Regan voiced her concerns in a written question to Cheltenham Borough Council on July 20. She highlighted areas of “very poor standard” grass cutting, noting clumps of dead grass along roads that could potentially block drains. She also cited ornamental grass patches in Warden Hill growing nearly two feet high and unpruned epicormic growth around trees on key entrance roads, all contributing to an untidy impression.
However, Cheltenham Borough Council and Liberal Democrat councillor Steve Harvey, responsible for parks and public spaces, refuted the notion that the town looks neglected. Harvey pointed to this year’s unusual weather patterns—a wet spring followed by an extended hot, dry period—as a major factor affecting maintenance efforts. He praised Ubico staff for their dedication despite these difficult conditions.
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Harvey explained that the first grass cutting of the season often appears untidy because the grass has grown longer and is harder to manage all at once. Efforts to coordinate street sweeping after grass cuts are sometimes hindered by shifting priorities, such as managing flood risks on certain roads. The council’s resources and staff are prioritized based on operational demands, with collaboration ongoing between Cheltenham Borough Council and Gloucestershire County Council for responsibilities like drain clearance.
Regarding specific areas like Hatherley and Warden Hill, officers have confirmed the grass is being cut to the correct height. Taller dried grasses and flowering weeds are scheduled for strimming during summer maintenance runs. Harvey also clarified that some uncut patches, particularly in spots like Broad Oak Way and Symphony Road, are intentionally managed as wildflower or meadow areas to support biodiversity. These zones may remain uncut for much of the season to allow for ecological benefits such as nutrient recovery from spring bulbs.
On the concern about epicormic growth near trees, Harvey noted this responsibility falls to Gloucestershire Highways, not the borough council. He suggested the extreme heat may have influenced decisions to maintain shading around tree roots.
Harvey emphasized that as climate change progresses, traditional maintenance strategies need re-evaluation. Leaving some grass uncut benefits soil health, ecosystems, and tree vitality. He also reassured that gateway routes into Cheltenham continue to be mechanically swept regularly, consistent with previous years.
Overall, grass verges have been cut approximately every 25 to 30 days this year, with unavoidable delays caused by weather conditions, equipment repairs, and staff absences. Some gateway areas also require timing adjustments due to bulb planting.