Brad-Lee Navruz, the innovative manager of The Nippy Chippy in Stonehouse, Gloucestershire, has developed an AI-powered service designed to tackle the rise of fraudulent phone orders at chip shops. This cutting-edge technology analyzes calls in real-time, identifying suspicious patterns and helping businesses avoid troublesome and potentially costly scams. Since its launch, the AI system has been adopted by chip shops across the country, significantly reducing fraudulent activities and protecting local businesses. Navruz’s invention showcases how smart technology can support traditional businesses in adapting to modern challenges.