Cavendish House, a landmark department store in the heart of Cheltenham, has had its entrances boarded up after local authorities removed rough sleepers who had set up tents outside the building earlier this week.
The iconic store, which had operated since 1823 and housed House of Fraser for over five decades until closing in early 2024, shuttered permanently in January. Traders expressed deep disappointment at the closure of the much-loved retail destination on The Promenade.
In May 2024, the building briefly reopened as a hub for nearly 30 independent pop-up stalls. This temporary arrangement served as an interim use while Canada Life Asset Management, the property’s owners, prepared redevelopment plans for the historic site.
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After sitting vacant for more than a month, Cheltenham Borough Council collaborated with Gloucestershire Police to swiftly clear tents erected by rough sleepers at the entrances. Shortly after, contractors boarded up all three entrances on March 5 to secure the building.
Scott Lahive, Building Manager for Canada Life, explained, “Securing the entrances is a standard procedure once a building is vacant, aimed at enhancing security. This measure was taken in consultation with the police and council, who have been actively addressing the situation of rough sleeping on The Promenade.”
Lahive emphasized the owner’s commitment to working collaboratively with local authorities and stakeholders to ensure the building remains safe and presentable throughout its vacancy.
Cheltenham Borough Council declined to comment on the boarding-up, noting that responsibility lies with Canada Life Asset Management.