The impending departure of independent traders from Cavendish House, Cheltenham’s historic town centre icon, has sparked a strong community response urging immediate redevelopment plans. The former House of Fraser building, which reopened in May 2024 with nearly 30 small businesses operating as pop-up stalls, will close its doors to these traders on January 31, following the non-renewal of their licences.
Cheltenham MP Max Wilkinson expressed his regret over the traders’ departure and emphasized the need for clear redevelopment intentions from Canada Life Asset Management, the building’s owner. “The short-term pop-up shops have been brilliant at keeping Cavendish House alive. I sincerely hope these talented traders find new opportunities soon,” Wilkinson said. “Canada Life must now present a concrete plan for the site without delay or excuses.”
Wilkinson highlighted previous frustrations with the slow progress and unusual management arrangements for the property, which has since been handed over to trusted local leadership. He added, “Local people demand action to restore this much-loved town centre treasure to its former glory. Revitalizing the town centre with shops, leisure venues, and new homes remains a top priority.”
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Sanderson Weatherall, managing agents for Cavendish House, explained that the closure is necessary to facilitate redevelopment plans and to safely separate the building from the adjacent Regents Arcade. This involves the demolition of the bridge connecting both structures, which will make way for a new restaurant offering panoramic views. Although this news may disappoint current traders, the marketplace has served as a valuable platform for local businesses to launch and grow over the past 18 months. Several traders have already transitioned to permanent locations, established online outlets, or evaluated their long-term business strategies.
Representatives from Canada Life Asset Management confirmed that the demolition and redevelopment will soon begin, with ongoing collaboration with Cheltenham Borough Council and local stakeholders to ensure the project aligns with community interests.
Cheltenham Borough Council cabinet member Izaac Tailford acknowledged the concerns of current traders and assured support through The Growth Hub, which offers business development, marketing, and networking assistance. The council is also actively seeking a new home for the Tourist Information Centre to continue promoting Cheltenham to residents and visitors.
“Though this marks the next phase for Cavendish House, we believe this historic building has a bright and successful future ahead,” Tailford affirmed, reinforcing commitment to working with Canada Life on regenerating this vital part of Cheltenham’s town centre.